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Contact: ruOK4specs.com
PO Box 1027
Spalding
PE12 0SQ
UK
Please send all correspondence, photographs and payments (unless paying by credit card on line) to this address - quoting your name and reference number where applicable. Many Thanks.
E-mail: info@ruok4specs.com  
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We are an independent family owned limited company. We are based in South Lincolnshire close to the towns of Spalding and Peterborough in the UK.
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We started selling spectacles on line as long ago as December 2000.
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We can be contacted by email or post at any time.
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We aim to respond to all emails within 24hrs. At busy times this can be 48hrs.
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We initiate all our communications by email only.
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If email is non responsive for any reason, we communicate by Royal Mail.
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If we initiated telephone contact with all our customers we estimate this would necessitate a product price increase of about 20%.
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We guarantee we will never divulge any of your personal details to any third party. Nor will we contact you for any reason other than in connection with your current order.
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Please read our Terms Of Trade. They are one of the most concise, relevant and clear plain English text examples to be found on the web today.
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We offer a secure online confidential credit card payment system.
It is operated by Netbanx, which is licensed by all the Major Acquiring Banks. Security Padlock
Visa
Switch
Matercard
Delta
American Express
Eurocard
Diners Club
JCB
11
When you the customer make a credit card payment you leave our site and are connected directly on line to the Bank. All information is strictly confidential and secure between you and the bank. We are not sent nor do we wish to receive your credit card details. The safest way to purchase on the Internet.
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For this reason we do not accept credit card payment by post. Please do not send us your confidential credit card details.
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Credit Card Purchase is covered by British Consumer Protection Laws.
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If you wish to make a purchase by post, please send a cheque.
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Our business associates are mainly British, but also European and Overseas.
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Our business ethos is to only sell prescription spectacles at bargain prices.
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Sorry, but we do not undertake bespoke orders of any kind.
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All our frames and lenses conform to British and European Standards.
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We work to the supermarket principal of small profit high turnover.
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All the information required to make a purchase is contained within the text
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The text is divided into simple easy to understand pages.
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For easy purchase please follow the guide on the Home Page.
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However, if there is anything you do not understand or are unclear about please feel free to email us for clarification.
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We thank you very much for supporting our company.
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There now follow some genuine examples of customer plaudits.
Hello
Received my glasses this morning, very pleased.
Thank you Gloria S.

Just received my specs, brilliant service, Will recommend you to others, Thanks Brad
I really appreciate the care you take to get the orders right.  My last pair are brilliant!
Best wishes, Tony.
Hello there,
many, many thanks for your prompt and full response. The spectacles have now arrived safely and they look absolutely marvellous.
I cannot tell if the optics are spot on (they are a surprise for my mum for this Saturday when she visits) but they certainly help my sight somewhat.
I obviously need an eye test and if I need glasses which I'm sure I do; you can be assured I shall come to you first to fill the prescription. Thank you once again and of course I shall recommend yourselves to my friends.
PS Your website was very easy to use and follow. I am glad you are busy - the Internet is a glorious opportunity to make lots of money which I trust you shall no doubt will.
Kindest Regards Nik
Just an acknowledgment for your prompt and helpful service re the broken specs.  Such personal and considerate service is a rarity nowadays and my parents were most impressed.
Thanks.
Regards Laurence

Thanks again for all your help, I will undoubtedly be using your site in the future and will continue to recommend you to family and friends.
Best regards, R. F.

R Stone. Hi. My glasses arrived first post this morning.  They are Spot on.  (in the Specsaver's  the same glasses were £329 and that was during their sale!) Friends and family will certainly be contacting Ruok4specs, as I will, for further pairs of specs. Many thanks.
Best regards Peter F.

Hi there,
This is Joanne M, just wanted to say that I received the glasses and they're great. Perfect fit and the lenses are spot on! I've been recommending to everyone :-)
Thanks Joanne
Just a note to say my spectacles have arrived and fit well, and must be the best value around, I am delighted.
I hope you get a lot more business from all those I tell about your superb service.
Best wishes Doug N.

They arrived this morning.
Thanks for the prompt service.
Cheers, Andy B.

Hiya,
Glasses arrived today and I am absolutely delighted...if you have a customer satisfaction/ testimonial part to the website, please add my name as a very, very satisfied customer.
Thanks, KAREN

Hi, glasses arrived yesterday. Look great, brilliant fit - thanks.
HI,
OK thanks for the info.  I ordered specs for my sister-in-law from you just before Xmas (B9) and she is really pleased with them.  I doubt very much if she or her family will ever visit the high street optician again!
Regards Ian
Hi,
Thank you for your mail, you have made my day!!  can't wait to order. WISH YOU EVERY SUCCESS. not that you will need it, when customers see the great range you have, and the fantastic quality, they will be like me and think "Is this to good to be true?" but when they receive their glasses they will be like me and order another pair!
Best Wishes Liz.
 
Dear RUOK4Specs,
Many thanks for sending both my new reading specs & my new varifocal specs. What a splendidly painless way to do business!  The specs are great quality, delivered quickly and at a marvellously low price.!  I'm glad I chose to do business with you. Many thanks to you all...I will return! :-) Pete W.
My new specs had arrived while I was away.
I wanted to let you know that I am extremely pleased with them.
I will order another pair shortly.  More power to firms that offer good products at a reasonable price.
Best wishes Alan C

Dear Mr Stone
Thank you for my recent order (EK/YJAE60), which I received recently. I am pleased to say they are most satisfactory. Would you please send me my fitting measurements, which you obtained from the photograph I sent to you. I can then quote them on any future order.
Regards Alan V.

Hi There,
I received my new glasses today, they are perfect, I am very pleased with them I am amazed at the value you give and at your prices I am trying to persuade my husband to let me have a pair for every day of the week Thank you once again. Liz.

Thanks so much for the prompt service. I received my order today only two weeks after placing it and on the opposite side of the world. I am very impressed with the price and the quality of the goods. I will recommend you to my friends. Spectacles cost a fortune in NZ and it is great to now have a choice of places to shop.
Well done ruok4specs. Chris T. Whakatane New Zealand

Dear ruok4specs,
Order arrived yesterday and I am very pleased with the result.
Thanks very much, Richard McB

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